If you have won a vehicle where the V5 is available, you can now speed up switching ownership of the vehicle you’ve won!
With our V5 process, you will receive the V5 reference number via email, as soon as the vehicle has left our Operation Centre.
How do I know if the V5 is available?
We advise in the Lot detail page if the V5 is available.
If you see:
The V5 is available electronically and may also be available as a paper document.
If you see:
This means we have no information, and nothing will be sent to you.
When do I receive the V5?
Paper copy
If we have a paper copy of the V5 this will be given to you upon arrival or departure from the Operation Centre by the Gate Marshall.
If there is no Gate Marshall, please go to the office and ask for the V5.
Please ensure you always check before you leave site to avoid delays in receipt of the V5 information.
Electronic copy
In all cases where the vehicle has a V5, once the vehicle has left our premises you will be sent an email. The email contains the V5 number, instructions, and a link to the DVLA website to change the ownership of the vehicle.
You will also be able to find the V5 number in your account under Payment History.
What do I do next?
Once you have your V5 number, visit the DVLA website here and fill out a short online form, selecting that you have sold the vehicle, to switch the ownership of the vehicle to the new owner, using the V5 number.
You can view our handy guide here.
Further questions?
Please contact the Member Services Team for any queries regarding the V5 of the vehicle you have won.
