Lane Alerts
The Lane Alerts notifications have been designed to alert you via text, mobile app, or desktop when our auctions are about to start.
There are two types of alerts: Auction Level and Lot Level. At this point in time, Lane Alerts is only available to Members who have purchased 12 vehicles or less in the last 12 months.
The Auction Level notifications will notify you 15 minutes before an auction is about to commence.
The Lot Level notifications will notify you 5 minutes before an auction is about to start and will take you to the ‘Auctions Today’ page, where you will see all the Lots you have on your Watchlist and/or any Lots you have a pre-bid on.
Please be aware that no push notifications will be turned on by default; you will need to enable them.
How to opt-in/out of Lane Alerts notifications
When you log into your Member account, a pop-up will appear. It will prompt you to update your Lane Alerts preferences by clicking ‘Update Alerts’. This will take you into your account settings, where you will see an ‘Auction Lane Alert’ tab. If the pop-up does not appear, simply click ‘Account Settings’ within your Member account and then follow the same steps.
Within the Auction Lane Alert tab, you can enable or disable the following notifications:
- Text message notifications
- Browser notifications
App notifications
Please note that you must update your mobile app to the latest version to receive Lane Alerts. To opt-in or out of the App notifications, you will need to action this within the Member App. You can update your preferences by clicking the ‘Lane Alerts’ pop-up, or by clicking the App menu bar and then clicking ‘Notifications’. From there you can enable or disable the auction Lane Alerts.
